In one of the principles of life enrichment, it says “each of us must model integrity in the making and keeping of our commitments”. The trust between an organisation and its clients (both current and potential) is further bonded by simple courtesies of apologising when running late for appointments, responding promptly to requests for […]
Opening a door is easy. Put the key in, turn it, and the door opens. Would it not be great if starting a conversation was this easy? It can be if you know how! Unfortunately, many people do not. They struggle with starting conversations. If they do break the silence, the conversation sputters […]
The ability to offer a toast is indeed an art, and one that is becoming rarer with infrequent usage. Too often, we only think of offering a toast at weddings. Otherwise, toasts are relegated to state functions or looked upon as a strange and disconcerting custom of foreigners. Mastering the ability to offer a toast […]